주 메뉴 바로가기 본문으로 바로가기

News & Publications

ACRC published guidelines to help public officers deal with complaints

  • Date2009-08-07
  • Hit1,009






A booklet, titled the "Moment of Real Emotion"(M.O.R.E.) advises ways to deal with petitions in a and improved fashions, and also details why citizens get furious and what frustrates them.
File