• On 22 November, the Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Jeon Hyun-Heui) appointed Police Ombudsman and Foreign Enterprise Ombudsman to actively address civil complaints related to policy investigation, enforcement and traffic administration and to better handle unfairness-related difficulties and issues facing foreign companies operating in Korea, respectively.

• Choi Jung-muk, the appointee of Police Ombudsman, is now serving as a commissioner of Presidential Commission on Policy Planning and will be in charge of relieving infringed rights of citizens from illegal and unfair activities of duty by the police in the area of such as investigation, enforcement and traffic administration.

   

• Appointee of Foreign Enterprise Ombudsman, Park Gye-ok, served as Director General for Institutional Improvement Bureau and Anti-Corruption Bureau, and Assistant Chairperson for Planning and Coordination of the ACRC. As Foreign Enterprise Ombudsman, with his expertise as a member of ACRC small committee dedicated to handling business grievances, he will take the helm of the entire procedure of handling reports and complaints from foreign companies in Korea

   

• ACRC Chaireperson Jeon Hyun-Heui said, “I expect that the newly appointed Ombudsmen could make the best efforts in their respective area to resolve grievances of citizens related to activities of duties by the police and difficulties of foreign businesses operating in Korea.” She added, “ The ACRC will continue to make its utmost efforts to attentively listen what citizens have to say and will strive to build a society full of integrity”

Ask ACRC Police Ombudsman for help whenever your rights are infringed while making a charge or report to the police or undergoing police investigation

△Counseling: 110

△Make a request on: ACRC’s e-People (www.epeople.go.kr), ACRC website(www.acrc.go.kr)

△Mail and visit to the ACRC: Government Complex-Sejong 7 dong, Police Ombudsman Center , ACRC, and annex to Government Complex-Sejon, Government Joint Complaint Center

△Fax:044-200-7971

△How to make a request: File a request containing the name, address, contact number of the reporter and contents of complaint

ACRC Foreign Enterprises Ombudsman Hotline

△Email: acrc@korea.kr

△Tell: 044-200-7154

△ACRC Foreign Enterprises Ombudsman Operation Procedure